P4 Auto-update details, build #1200

Today we’re pushing an auto-update for ProPhoto4 users on auto-upgrade-capable web hosts. This particular update, like the last one, is primarily a pile of small bug-fixes and minor enhancements we’ve made in the last few weeks. A bunch of the fixes happen to be mobile-related.

The most notable two new enhancements are 1) new “link to this post” Call-to-action items which work like the links in the comments header area, and 2) the ability to designate a link URL for your bio area image/s.

-GOTCHA-If your host doesn’t do auto-updates, you can download the latest build from within your admin area, under ProPhoto => Customize => Site Settings => Misc => ProPhoto Updates. Tutorial for updating from downloaded zip can be found here.-/-


For those interested in a near-exhaustive list of what’s fixed, see the below list:

  • ensure that custom alternate (alt) text is respected in lightbox and slideshow galleries, as well in their thumbnails
  • <address> tags should be italic by default, that’s the convention, and how WordPress previews them in the visual editor
  • identify newer Windows phones as mobile devices
  • fix a minor layout bug that could cause text on mobile overlay grids to get cut off
  • ensure that we align masonry grids on mobile devices if showing desktop site
  • consider Samsung “Note” phone a tablet (like iPad) since it’s way bigger than normal phones
  • fix Android mobile slideshow re-sizing when screen rotated, caused by bug in Android orientatonchange event
  • remove a bit of unwanted whitespace on mobile sites when comments are not being displayed
  • fix a problem with media-upload gallery buttons on certain non-english localizations of WordPress
  • make future-scheduled posts auto-lint with Facebook when transitioning to published to clear out any cache problems when inaccessible to Facebook prior to publishing
  • allow custom grid items to link directly to contact form with hash #contact-form, even in overlay format
  • work around a rare problem resulting in specialized “pages” being not found, caused by poorly coded plugins
  • add a couple of classes for mobile article header meta data, to hook to with CSS/JS
  • fixed a problem with mobile links inside of popup menus not working when ajax disabled or linking to external site (only iOS5)
  • change to correct comma-separated syntax for mobile meta viewport tag, resolves some errors and corrects some rendering glitches on newer versions of iOS
  • don’t trigger mobile overlay grid overlay show/hide when user is scrolling, if possible, improve usability of mobile posts/pages with overlay grids
  • force Facebook comments mobile to FALSE when in iPad, because for some reason it adds a HUGE amount of extra space, whereas the normal non-mobile does not
  • workaround extremely rare server problem that can cause uploaded ProPhoto images to never save
  • catch android tablet “Transformer” treat like an iPad, not like mobile phone
  • workaround problem with iOS 5 and mobile footer menu links
  • add missing non-vendor specific rounded corner css for tabs, as Firefox 13 dropped support for deprecated -moz-corner-radius format
  • don’t let image HTML sneak into mobile excerpts when it is hard-coded into the custom excerpt field
  • fix extra 20px of white padding on top of ProPhoto admin iframes, added in wp 3.4
  • on import from P3, correctly transform an iPad-related body class that changed from P3 to P4
  • don’t trust that wpurl and url are unslashed, because people can hard-code these with WP_HOME and WP_SITEURL constants in their wp-config.php file, and WordPress doesn’t unslash them if they are slashed
  • fix sizing problems with overlay style grids on mobile sites
  • constrain Facebook like/send button width on mobile devices to prevent rendering screwups in android
  • remove empty Email query param to prevent error message in call to action subscribe by email
  • revert to having only green edit button work for editing grids and galleries from admin placeholder, so placeholder is draggable within post visual editor
  • update Twitter tweet permalink structure AGAIN because they changed back to their old format before their ill-fated adventure with hashbangs
  • fix a rare problem on certain windows servers that was causing the pathfixer to fail after a blog had been moved
  • some minor tweaks for WordPress 3.4 compatibility
  • prevent some PHP warnings on “Manage Designs” screen on rare Solaris servers caused by unexpected return value from glob() function
  • add “link to this post” option to call to action options to mirror the functionality built into comments header
  • add optional link URLs for bio images
  • new: checkboxes to disable/enable main widget footer area on various page types
  • increase default max number custom grid items to 50 (can be increased even more with Tweaks plugin)
  • change how we get category URLs so that we respect pretty permalinks and prevent servers from redirecting

Update on wphelpcenter.com

Hi, this is Benjamin here.   I want to quickly update everyone regarding a change in the provider that we recommend for unhacking services.  I also am inviting your feedback on this issue.  In short, we are no longer recommending that people seek out help from WordPress Help Center.  Instead, we are now referring people to NetCrafted, a company that some of you are familiar with. Scott at  NetCrafted has been helping many of our customers with troublesome WordPress Updates and site migrations for quite awhile.  Now we are referring customers with hacking issues to Scott, as well.

So why the change?  For those that are interested or affected, here are the details.

Frequently, we receive Emailsfrom ProPhoto users asking for advice in getting their blogs unhacked.  We hate hacks and do our best to solve the problem.  Sometimes, simply manually reinstalling WordPress does the trick.

But it’s just not something we specialize in and often the solution requires specialized tools and knowledge. We feel awful when we see this happen and it is important to us that people feel supported, even if all we can do is forward them to someone else who might be able to help.

For a long time, wphelpcenter.com was who we recommended and we received good feedback regarding their services.  They briefly closed up shop at one point but re-opened under new management in the spring of 2011.  At that time, we started recommending them again.  It’s been about a year now, and we haven’t gotten the same good feedback that we received before.  In addition, over the course of the last few months, we have been receiving very negative feedback from some ProPhoto users to whom we recommended their services.

What seems to be happening, at least in the cases we have been made aware of, is that people are paying for unhacking or other services up front (and quite a bit of money, at that), passing on their log in information, and are given a timetable of about a week.  Then, they never hear from wphelpcenter again, the promised work is not performed and they are left with a site that is either still hacked, or in a state of partial disrepair.

Obviously, this is unacceptable.  We have attempted to contact WordPress Help Center, and their president, Nathan Garza, but just like our users, we have not received any response.

I assume this could be for a number of different reasons.  Perhaps they no longer provide unhacking services?  Perhaps they are not dealing with these kinds of individual, one-time-fee services.  We simply don’t know.  Whatever the case may be, we strongly recommend that you NOT contract with them for any services.  You do so at your own risk.

Now, here is where I want feedback from other WordPress and ProPhoto users.

  • Has anyone had a different experience with wphelpcenter.com?
  • Has anyone else had a similar negative experience?

We would love to have some more information.  Feel free to send that to us directly at http://www.prophotoblogs.com/support/contact/ or comment on this post.

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